Retail

Blog

Explore trends shaping retail today, from digital transformation and agile frameworks to data-driven strategies and omnichannel innovation. Our blog breaks down complex topics into clear, actionable insights. You’ll find expert analysis on emerging technologies, market shifts, and operational best practices tailored for retail leaders. Stay ahead with research-based content and practical guidance that helps you optimize performance, detect disruption, and drive sustainable growth.

Can Tokenisation Turn Loyalty Programs from Balance-Sheet Liabilities into Strategic Assets?

Global loyalty program liabilities now exceed US$200 billion on corporate balance sheets, while average point redemption rates across mature markets remain below 30%, based on public disclosures from airlines, retailers, and financial service providers. At the same time, industry surveys consistently show that more than 70% of consumers are enrolled in at least one loyalty program, yet they actively engage with fewer than half of these programs. This structural mismatch b

Dec 22, 20254 min read

AI-powered demand sensing in retail and consumer goods: Turning volatility into advantage

Retail and consumer goods leaders are operating in an environment where demand shifts faster than planning cycles can absorb. Channel fragmentation, promotion intensity, shorter product lifecycles, and persistent external disruptions have compressed the margin for forecasting error to near zero. What once appeared to be a manageable variance now translates directly into lost sales, excess inventory, and erosion of structural margin. AI-powered demand sensing has emerged as a

Dec 19, 20254 min read

AI-Led Product Development Optimisation: Why AI-Native Organisations Are Redefining How Products Get Built

In 2024, product-led organisations in the top performance quartile introduced new offerings to market 35–45% faster than their peers, while also improving first-launch quality and capital efficiency. The differentiator was not tooling density or R&D scale. It was a shift in how product decisions are structured, with AI increasingly resolving uncertainty earlier in the lifecycle rather than compensating for it later. AI-led product development optimisation is often pioneere

Dec 18, 20254 min read

Are Retail Media Networks Redefining the Economics of Modern Retail?

Retail media has transitioned from the margins of digital advertising to the core financial backbone of modern retail. Global retail media advertising spend crossed US$130 billion in 2024, accounting for more than one-fifth of total digital ad spend and is forecast to grow at over 15% CAGR through the decade. What makes this growth exceptional is not just its scale, but also its profitability. For several large retailers, media and data monetisation now deliver margins that m

Dec 17, 20254 min read

The Rise of AI-Generated Synthetic Data: A Strategic Lever for Scaling AI in Regulated Industries

Over 80% of enterprise AI initiatives fail to progress beyond pilot or limited deployment. In regulated industries, the most persistent constraint is neither algorithms nor infrastructure, but somewhat restricted access to usable data due to privacy, security, and regulatory controls. As financial services, healthcare, life sciences, and public-sector organisations accelerate AI investment, the gap between model ambition and data permissibility has become a structural barrier

Dec 16, 20254 min read

AI in Style: How Beauty and Fashion Brands Are Powering Growth with Technology

What if a single technology investment could reduce product returns by 20 to 30%, boost conversion rates by over 70%, and transform a traditional supply chain into a demand-driven engine operating in near real time? According to a 2024 market forecast by IDC , global spending on AI in retail and consumer industries is projected to reach US$40.5 billion by 2028, up from US$13.8 billion in 2023. It is also estimated that generative AI could unlock US$400 billion to US$660 b

Dec 5, 20255 min read

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